In this section, we will present you some of the most common questions about the use of our platform and some useful tips to make your experience in our community as satisfactory as possible.
If you have any other technical, administrative or commercial question about the use of www.LiveCobo.com hat is not answered here, please contact us and we will be happy to help you personally. You can also ask other platform users for advice or general questions in our online forum once you have registered. If you have not done so, register now.
Most of the services on our website are completely free of charge at the moment. Registration is free, and you can use all the features of the platform at no additional cost, except for the products in the online shop and crowdfunding. For crowdfunding, we charge a fee of €10 to cover banking costs and 5% of the amount raised, excluding taxes.
You can also get additional features such as highlighting your profile, promoting pages or posts and more, for a small subscription fee ranging from €3 to €49 per month.
When it concerns pages of deceased pets, there are no conditions. When it involves pages of companies or institutions, you must have the authorisation of those companies or institutions to publish the pages.
When publishing pages about deceased people, you must be a direct relative of the deceased person you are going to publish about (parent, child, guardian or legal guardian), or have an authorisation from the direct relatives of the deceased person.
It is very straightforward. Simply go to the menu on the left, under "My memorial pages", and in the middle, choose "Create your memorial page".
Then, write a name for the page (e.g. the name of a deceased person or pet, or the name of a company or institution).
In "Page URL", write a short name that you want to have as the web address of the page. You can’t use spaces or special characters such as accents, hyphens or symbols. For example, if you type "grandmacarmen", the address of the page will be https://www.livecobo.com/grandmacarmen.
Write a short description explaining what the page is about. You can then add more information on the page later.
After that, choose the category of the page (people, pets, companies or institutions), click on the "Create" button and that's it. You now have a new page to share with your friends.
It is very simple. If you only want to change the header image or your avatar, just click on the buttons below and select the image you want to use from your computer.
To edit other options on your profile, such as your personal details, the notifications you want to receive or your password, just click on the "edit" button as in the image shown above, and you will be taken to a page with all the options available.
At www.LiveCobo.com we value your privacy. That's why, as a user, you can decide:
When you see posts that you don't like for any reason, you can report the content directly to us from the post, as in the image below:
Please note that these are sensitive topics, and some content may upset some of our members for subjective or ideological reasons, which do not necessarily violate our usage policies.
On these maps you will find public memorial pages created for deceased people or pets posted by other users. By clicking on any marker on the map, you will see a preview of that page, and by clicking on it you will be redirected to that page.
There are two ways to do this:
Crowdfunding campaigns allow individuals to contribute with a small amount of money to cover expenses for the benefit of other people or institutions. As a registered user, you can create a crowdfunding campaign at https://www.livecobo.com/funding, indicating a name for the campaign, the amount in Euros you want to raise, a description of what you want to raise and why, and an illustrative image.
Other users will see your campaign and will be able to contribute the amount they want via credit card, PayPal or bank transfer. That amount goes into a LiveCobo bank account. At the end of the campaign, we will transfer the total amount of money you have raised to your account, minus the established taxes and bank fees.
The marketplace is an online space for users to sell any kind of products, new or second-hand, to each other. When a user is interested in a product that is being sold by another user, they contact them through the platform, either via chat or messages, and between them they organise how to pay for and deliver the product.
LiveCobo does not interfere with marketplace transactions in any way and does not take any responsibility for them.
In addition to the basic social network features and the publication of pages, LiveCobo offers you:
In addition to the free-of-charge offers section, https://www.livecobo.com/offers, we offer advertising based on views (€ 0.01 per view) or clicks (€ 0.50 per click). Your ads will be displayed in the news section or in other users' sidebars for as long as you want. You can decide how much you want to spend and change your ads whenever you want.
For other customised advertising options, please contact us at [email protected].